3 Reasons to Review Every Bill: Another Cable Bill Fiasco

Review Every Bill You Receive

Not My Cable Provider

Have you ever heard the advice that you should review every bill you get? I follow the rule religiously and I’m glad I do. I estimate that reviewing all of my bills, rather than just automatically paying them without a review, has saved me at least $4,000 over the last year.

Reviewing Every Bill Allows You to Catch Errors

When I opened my most recent cable bill I was irritated by yet another comedy of errors by my cable company’s billing department. We had just signed our death pledge and moved into our new house and this was the first bill at the new address. Naturally my cable company messed it up.

The first error was extra annoying. The cable company added a recurring modem rental fee to our account. I could understand them forgetting to remove the fee if I had rented a modem at my old house and recently purchased one. The problem is I hadn’t rented a modem from my cable company for months.

They were just trying to sneak an extra monthly fee on my account. They hoped I wouldn’t notice because it was only $5.00, but reviewing my bill caught them in their tracks! After talking to the representative they promptly removed the fee and all was right in the world… at least as far as the modem rental fee goes.

Yup… you guessed it! There were other problems.

Reviewing Bills Help You Stop Price Increases in Their Tracks

Companies that bill you on a recurring basis love to try to increase your rates. They hope that you have your bills on auto pay and you never look at the bill or your credit card statement. If you never look, you’ll never notice you’re paying the companies more money!

I could have been that person just last week, but I review my bill. The company tried to increase my rates after we moved to our new house. By moving, they tried to tell me that I had to pay a partial month at full price rather than the promotional price I had verified I would be charged after the move.

Unfortunately the lower level employee didn’t understand this and I had to speak to a manager. You must be persistent about getting the bill increases removed in order to get them fixed. Luckily, after talking to a supervisor, the problem was corrected, but not before they wasted 32 minutes of my Sunday morning.

You Won’t Catch Fraud If You Don’t Review Your Bills

This last reason is one of the most important reasons to review your bills. Luckily, there wasn’t any fraud on my cable bill but there are many other types of bills that could easily involve fraud. The number one culprit? Credit card bills.

As you may remember, I was a victim of credit card fraud just this year. Actually, the credit card fraud turned into identity theft but you can read about those stories in the linked posts. Either way, if I didn’t review my bills it is very likely that these fraudulent charges could have gone unnoticed.

The credit card fraud was only for about $30 but the identity theft was over $3,000. I’d hope you would notice an extra $3,000 coming out of your bank account if you credit card is on auto-pay, but at that point it’d be too late and the money would be gone from your account.

You can still dispute the charge and likely get the money refunded to your bank account but it might take longer than you’d like to get the cash back in your account. It could also cause overdrafts, draws on your line of credit and many other fees that you don’t want to bother with.

It would be easy to ignore the bills that shouldn’t have activity on them. I have quite a few of these bills because I sign up for the best credit cards to get sign up bonuses and I rarely close them. However, these could be prime targets for fraudsters as they know you won’t be watching them.

Just remember… all of this can be avoided if you review every bill you receive! It saved me over $4,000 this year… how much has reviewing your bills saved you in the last year? What types of bills do you find the most errors, price increases and fraudulent transactions on? Is the cable company your worst enemy too?

photo by: The Consumerist

3 Steps to Simplify Your Banking and Other Accounts

Simplify your bankingOver the years I have lived in many different cities and states. I seem to have opened a similarly large number of banking and other accounts as I’ve moved. It isn’t something I’ve consciously done, but whenever I move on to a new bank or service I almost always leave the old service open (assuming it doesn’t have any fees) just in case I need it again in the future. Other times I would keep old accounts open just for one feature  that I really liked.

However, the time has come when I realized that keeping track of all of these different accounts is taking up more and more of my time! I can see why because after adding it all up I realized I have over 35 accounts, ranging from bank accounts to investment accounts and health savings accounts, with 7 different institutions.

I’d like to try to defend myself and say that a lot of these are Capital One 360 Savings accounts that I use for targeted savings goals, but I even have too many of those. I’ve gone out of control trying to manage my money and it is actually hurting my poor, little brain! It is time I start to get my giant list of accounts under control.

How to Simplify Your Banking and Other Accounts

The first thing you need to do to figure out which accounts to close is to make a full inventory of all of the accounts you have. You might be as shocked as I was when I found out how many I had open! Once you have the list it is time to get to business.

The second thing I did was look at the list of accounts and determine which ones weren’t really useful to me anymore in any way. I saw that I had a few bank accounts open at old institutions I used to bank with that only had $5-$50 in them just to hold them open. They all had horrible interest rates and no benefits at all. I closed these accounts first.

The third step is a little harder. Now that all of the accounts that add no value are closed you have to choose which accounts to close that actually add value on some level. I really like my current banking setup but it means having accounts at three institutions, USAA, Capital One 360 and a local brick and mortar credit union. I decided to keep the checking accounts with each of these institutions but decided to close the USAA and brick and mortar credit union savings accounts.

In addition to closing the savings accounts at USAA and my brick and mortar credit union, I closed some of my targeted savings accounts at Capital One 360 that had outlived their usefulness or were really micromanaging my money more than necessary. Now that I have a good handle on my money I don’t need quite as much detail in my targeted savings accounts structure.

Finally, there are just some accounts you can’t consolidate. I had to keep my 401(k) with my company’s 401(k) provider and I decided to keep my HSA with my company’s HSA provider for ease. However, if you have any old 401(k)s or HSAs from previous employers you might want to roll them to your current providers (IRA, 401(k) or HSA).

One last note. Don’t over simplify. Even though I have my business accounts and some personal accounts at the same bank, there is no way I’d ever combine them because it is very important that you keep your business and personal finance separate. It is a bummer I have to keep track of more accounts, but it makes my business accounting much easier to keep track of.

How many banking and other financial accounts do you have to keep track of? Do you think it is time to simplify a bit?

photo by: Paul Lowry

Parents and Pet Owners Beware!

Sago Palm Trees Can Kill Your DogSomething crazy happened on Friday that I never would have expected. Maybe I’m in the minority, but I definitely wasn’t aware of the following hazard.

Sago Palm Trees Can Kill Pets and Poison Children

I had no clue. Sago palm trees are very poisonous to pets, especially dogs. They’re actually poisonous to humans as well to some degree. Sago palm trees contain cycasin, a poison that attacks the liver.

If it isn’t caught very early the dog has a very small chance of surviving.

How Did I Find Out Sago Palm Trees Are Poisonous?

Friday evening my mom sent me a message on the computer that their brand new dog, Sadie, had vomited eight times in a very short time period. She was really worried and called an emergency vet. They told her to monitor her and to come in if it got any worse.

After the call my mom investigated to see if she could figure out why her dog was vomiting so much. That’s when she remembered… She had cut the lower branches off of a sago palm tree earlier in the day and some seeds had fallen on the ground.

She connected the dots and realized that what the dog must have been chewing on in the yard were these seeds! There are bigger plum-like seeds and smaller nut-like seeds. She remembered hearing something about sago palms being extremely poisonous and immediately took her new dog Sadie to the emergency vet.

It turns out the seeds are the most poisonous part of the plants and it is a very good thing she started vomiting the seeds up. If she hadn’t the prognosis could have been much worse. Luckily my mom got her to the emergency vet quickly and it seems like she’ll be okay.

The good news is it sounds like Sadie will be just fine or may only have minor liver issues going forward. The bad news is the crazy treatment and the insane emergency vet bill.

The Crazy Treatment

When the dog arrived at the vet she had stopped vomiting but she was severely dehydrated and barely functioning at all. The vet had to put Sadie on an IV and give her fluids, an anti-nausea medication to prevent further vomiting, run blood panels to determine liver enzyme levels and coat her stomach and intestines with a charcoal product to prevent further absorption of the poison from the sago palm tree.

Her liver enzyme levels were above normal but not crazy high like they could have been. The vet had to keep her overnight for observation and said he may need to keep her for a couple days depending on how her liver enzyme levels were doing in another 24 hours. During this whole time she was on IV fluids from being so dehydrated.

The next morning Sadie was barking and eating again. Her second blood test for liver enzyme levels had started to come down and the vet released Sadie about 24 hours after she had arrived. Ready to hear what the range for the bill was?

The Vet Bill

You know the vet bill was expensive. It was Friday evening and all of the normal vets were closed. The only one open was an expensive emergency vet. The vet bill for this crazy and very much needed treatment was going to be somewhere between $1,000 and $1,500!!!

That is why it is so important to have an emergency fund. I’d even go as far to say that if you have a pet you might want to have a separate pet emergency fund.

My parents treat their dogs like children. Even though they had only had Sadie for a week or two there was no question on whether or not to take her to the emergency vet. They did the right thing and because of this she’s still with us today.

My Request to You

If you have a pet, please go on google or to your vet and find out what is poisonous to your animals. We have a dog and a pet bird and you’d be surprised some of the things that will kill them. We definitely don’t have any sago palm trees and will not be planting any in the future.

My bird is a very fragile animal as well. We can’t burn candles because it will clog his tiny lungs and suffocate him. We have to be careful with non-stick pans because if we heat them up too hot it will create a gas that will kill him instantly. We have to keep his cage at a particular temperature and keep him away from drafts or he’ll quickly get sick and die.

Animals are awesome and bring great joy into the lives of their owners. Please be a responsible owner and know what can kill your pets. We’re definitely looking into this after what happened to Sadie and we don’t want it to happen to anyone else or their pets.

Do you have a pet? Have you ever heard of crazy things that are poisonous to pets? Ever had a close call?

photo by: Nathan & Jenny

How We Lost Sight of the Big Picture

DebtIt is fairly obvious that we are hyper focused on paying down my girlfriend’s student loans. I have been writing a lot about it recently with posts like Debt Pay Off Updated – January 2013 and How We Set Up Girlfriend’s Budget.

It is awesome that we’re working to pay her debt off by the end of 2013 but being hyper focused on her debt caused a problem with our finances.

We Lost Sight of the Big Picture

Joe at the Free Financial Advisor said it well when he wrote that Getting Out of Debt Isn’t a Goal. He says

When you reach the summit and actually get out of debt, you shouldn’t be surprised when you bellow out a gigantic “WHAT NOW?” You have more money, more freedom and more flexibility. What do you do with it all these new resources?

We have been so focused on paying off my girlfriend’s debt that we didn’t have any solid financial goals. What do we want to accomplish with our money once the nasty debt monster is finally slayed? We have some general ideas but we don’t have a solid game plan yet.

Retirement

Our number one priority post student loans is to set ourselves up for a secure retirement. Currently my girlfriend is only contributing 3% into her 401(k) at work. This is enough to receive the full match from her employer, which is the main reason why she is contributing to her retirement at all.

The interest rates on her student loans are high enough that we felt comfortable not putting more toward retirement while we attacked her student loan debt. However, 3% is nowhere near enough after the student loans are paid off.

We’re both still young so we don’t have a ton of catching up to do to get where we should be in terms of retirement savings. We will be kicking up her retirement contribution percentage to between 15% and 20%. This should be easy because she’s not used to spending the money she pays toward her loans so she won’t miss it.

Car Replacement

I will be using my car replacement fund to help my girlfriend pay off her student loans so my car replacement fund will be at $0. She doesn’t have any savings specified for a car replacement either so we will be rather behind in this category.

Luckily we both have reliable cars that should last us many more years. Her car should last at least 3 to 5 more years (if not more) before giving us any major problems that would require us to get a new car. I’m hoping my car will last us 7+ more years!

Even though our car replacements are many years away it makes sense to start saving for replacement as soon as possible. We’ll aim to have a few thousand dollars in savings within a year of the student loans being paid off so if something bad happens we can either fix our cars or buy a cheaper used car to replace our failing car.

Our Next House

Our last goal for our money after my girlfriend’s student loans are paid off is saving for a down payment on our next house. We bought this townhouse because it fit our needs for the immediate future (3-7 years) and we knew that should we decide we wanted to move it’d be a great first rental property.

We have a couple ideas of where we’d like to live down the road. We could either buy a larger house in town or we could buy a condo on the beach. We’re not sure which way we’re going to go yet but we’re leaning toward the condo route. Either way, we’ll need a down payment because we don’t want to sell the townhouse.

We’ll start shoveling all of our left over/extra money into this account so that we can move when we’re ready. Then, once we move into the new place we’ll tidy up the townhouse we currently live in and rent it out! Then, if we ever want to downsize or have a yard again all we have to do is rent out our new place and move back to the townhouse!

Big Picture Back in Focus

We’re glad that we took some time to figure out what we want to do after my girlfriend’s student loans are paid off. If we hadn’t come up with a game plan we’d either have a growing bank account with no purpose or we would find other frivolous ways to spend our money.

Do you have a goal for your money once your debt is paid off? What type of debt are you working to pay off right now? If you don’t have any debt, what is your number one money goal?

photo by: Vectorportal

How We Set Up My Girlfriend’s Budget

Budgeting helpBudgets… a lot of people can’t stand them! My girlfriend isn’t a huge fan of budgets either but she recognizes how budgets help you achieve your financial goals. More importantly, my girlfriend’s budget was made specifically to achieve her number one goal. Want to know what her number one goal is? Keep reading…

Budget Basics

Every budget is different but they all have a few similar parts. My girlfriend’s budget has four main parts. The first part of her budget is her take home pay (income). This is the total amount of money available to be spent each pay period, assuming you don’t want to go further into debt.

The second part of her budget is fixed expenses. These expenses are set and won’t change (or at least they won’t change a lot) from month to month. They are unavoidable unless you cancel a service or make a drastic change.

The third part of her budget is variable expenses. These expenses vary from month to month but still need to be accounted for.

Finally, the fourth part of her budget is savings. She understands the importance of savings even though she wants to pay off her debt as fast as possible. She has managed to save a small amount in a couple areas in addition to paying off her debt.

Take Home Pay (Income)

My girlfriend does not work a salaried job so her income is not the same every paycheck. Instead, she gets paid hourly based on how many hours she works each pay period. Unfortunately this makes budgeting a bit difficult because she has a variable income.

We’re lucky that her schedule is fairly set in terms of a minimum number of hours per week. In order for her budget to be most effective we based her income off of the absolute minimum number of hours she would work in a week. We have a special use for any money earned above that absolute minimum… I’ll let you in on the secret later on in this post.

how to make a budgetFixed Expenses

Now that we have a set amount of income we’re budgeting with it is time to figure out what expenses to expect. We took a look at a typical month for her finances and determined that the following expenses were set and wouldn’t change hardly at all from month to month.

The largest expense most everyone would have is the rent/mortgage. She pays half of the mortgage as “rent”. Luckily, the townhouse we live in that I bought on a whim has a very low mortgage payment. That frees up a lot of extra money toward her other expenses.

Next are the utilities and bills that she has to pay every month. These include, the electric bill, the cable/internet/land-line phone bill, her cell phone, the water bill and the car insurance bill.

Finally, her last and largest fixed expense is her minimum payment on her student loans. We are trying to pay off her student loans as fast as possible which means extra payments. The extra payments aren’t a fixed expense though…

Variable Expenses

We still had a pretty large portion of my girlfriend’s paycheck available after calculating her fixed expenses. We weren’t out of the woods yet though because there were many variable expenses we still needed to figure in.

The largest variable expense in her budget is food. This changes month to month based on how often we dine out and what types of foods we buy any given week at the grocery store.

We also set up a unique budget line item we called random expenses. This category is for those items that pop up everyone once in a while but not in every pay period. She uses this category for items such as clothes, uniforms, medications, auto registration, etc.

Other variable expenses included her budget are gas and a spending money. You need to have a little fun money even if you are working to pay down debt aggressively.

savings and budgetSavings

Normally, I’d say you should pay yourself first and set savings goals before any other budgeting takes place. However, because my girlfriend is paying off debt she doesn’t have a lot of room to save a ton of money at this point.

She did want to save for a couple key categories though so we made a little bit of room to make small contributions to two savings accounts. The first is her emergency fund. She started with a small chunk of money and adds a tiny bit each pay period in order to increase her emergency savings.

The second savings account is for our dog, Daphne. My girlfriend saves a small chunk of money every pay period for Daphne’s expensive vet bills that are sure to pop up again sometime in the future. Our dog, Daphne, has allergies and the treatments aren’t cheap.

What About Retirement?

Retirement is definitely high up on my personal list of savings goals. My girlfriend has other priorities and really wants to focus on getting her debt gone as fast as possible. Her student loans have high enough interest rates that I don’t think this is a horrible decision. If her student loans all had low, fixed interest rates it would be another story.

She isn’t completely ignoring retirement though. She contributes to her company 401(k) up to the full amount her employer matches. Who would turn down free money?

The Leftover Money

We planned my girlfriend’s budget so she’d have as much money as possible left over after we accounted for the normal budget categories of fixed expenses, variable expenses, savings and retirement. Why do we do this? Shouldn’t a budget balance to zero?

In an ideal world her budget would balance to zero. My girlfriend’s budget doesn’t balance to zero though because her income is variable and because of our number one goal. So… what is the goal I’ve been alluding to the whole time?

Debt Pay Off Update

Since we want to pay off her student loans quickly we decided to take any and all income above her normal expenses and put it toward extra payments on her student loans. Even on her base minimum paychecks there is still a decent chunk of money to put toward her student loans.

That’s not all though. When possible she’ll pick up an extra shift or two per pay period in order to put even more toward her student loans! Needless to say, she’s aggressively working toward paying her student loans off.

So, that’s how we came up with my girlfriend’s budget! What type of budget do you use? Hopefully you don’t use the most popular budget… because it sucks!

What categories do you have in your budget? What is your number one goal you want your budget to accomplish?